As a Fortune 200 financial services company with more than $113.5 billion in owned and managed assets, USAA is on a mission — to facilitate the financial security of our members, the men and women of the U.S. military and their families worldwide. Headquartered on a showcase campus in San Antonio, TX, USAA attributes its long-standing success to its most valuable resource, our 22,000 employees. They are the heart and soul of our member-service culture.

Recently Ranked #1 by Business Week in Customer Service, we are recognized for the superior service we provide to our members, and the exemplary work environment we provide for our employees. Everything that happens at USAA is based on our core values: Service, Loyalty, Honesty, and Integrity. These are the foundations of how we do business with our members, as well as how we treat each other.

USAA is currently seeking a talented Sr. Web Content Creative Writer for our San Antonio, TX facility.

As a Sr. Web Content Creative Writer for USAA, you will manage and promote engaging web content for usaa.com's public and customer audiences.

Job duties:

- Manages web content for usaa.com in the Business to Consumer (B2C) financial services industry. Content is typically promotional, informative and task-completion centric. - Guides writer resources on content direction and style. Works closely with the editor on evolution of online content standards and style. - Responsible for writer interaction with inter-company project teams, product owners and management. - Manages multiple content strategy initiatives under departmental and organization objectives. - Works closely with content editors, marketing representatives and web interface designers to manage assignments. - Regularly participates in large and small project meetings. - Coaches new hires and junior writers on content effectiveness, internal customer interaction and enterprise content change management. - Tracks, monitors and reports on content department's service level objectives, internal customer distribution, content creation distribution, Search Engine Optimization effectiveness and content added value for various online projects.

Minimum requirements:

- Bachelor's degree. - Minimum 5 years of B2C web copy development experience. - Proficient in Microsoft Office .

The above description reflects the details considered necessary to describe the principal functions of the job and should not be construed as a detailed description of all the work requirements that may be performed in the job.

At USAA our employees enjoy one of the best benefits packages in the business, including business casual dress environment, comprehensive medical, dental and vision plans, along with wellness and wealth building programs. Additionally, our career path planning and continuing education will assist you with your professional goals.

USAA also offers a variety of on-site services and conveniences to help you manage your work and personal life, including seven cafeterias, two company stores and three fitness centers.

Relocation assistance is available for this position.

Qualified applicants must successfully complete a pre-employment background and drug screen.

USAA is an Equal Opportunity Employer.

If interested, please apply online at http://track.jobviper.com/ViewJob.asp?id=571094-1366-4053